Privacy Policy

The company DCD Service GmbH, Stefan-George-Ring 24, D-81929 Munich, represented by its CEO, Uwe Göthert, which is the responsible person in privacy matters for the website www.feedback2you.com, takes the protection of personal data very serious. It is important for us to let you know what kind of data we save and what use we make of the same. Of course we respect the legal provisions on data protection, in particular the regulations of the Bundesdatenschutzgesetz (German Act for Data Protection, BDSG) as well as the Telemediengesetz (German Broadcast Media Act; TMG). The development of the Internet as well as the modification of legal provisions will make it necessary from time to time to adapt our Privacy Policy. You can inform yourself at any time how personal data are processed and used by DCD Service GmbH on this website.

 

1. WHAT ARE PERSONAL DATA?

Personal data are any data which provide information about an identified or identifiable person, such as name, email address or postal address. In contrast, this definition does not include anonymized data which is non-assignable to a particular person, such as the number of visitors of a website.

2. WHY DO WE COLLECT AND PROCESS PERSONAL DATA?

Generally, you can visit the website www.feedback2you without sharing any personal data. However, if you want to (i) get a free 360°feedback, (ii) use additional chargeable services or want to give feedback for a person following an invitation from that person, we collect the data necessary for these purposes and process the respective data in the required extent.

3. WHAT PERSONAL DATA DO WE COLLECT AND SAVE?

a. Use of the free 360° feedback tool

If you want to use our free 360° feedback service, a registration is required, for which the following mandatory data is collected and saved:

  • First name and last name
  • Email address
  • Self-selected user name and password

For the generation and evaluation of the feedback, the following data are collected and saved:

  • Self-assessment
  • Free text for the feedback invitations
  • The two selected competence areas
  • Identification and contact data of the persons („third-party data“) you are asking for feedback
  • First and last name of the third party
  • Email address of the third party
  • Professional relationship you have with the third party (supervisor, employee, client)

Note: Third-party data are solely recorded and used for the purpose of sending invitations and for including the assessment of the third party into the feedback in your 360° report. These data will not be used for any other purpose.

b. Use of the chargeable services

If you want to use additional chargeable services, we collect the following data:

  • Payment information (according to the selected payment method)
  • Postal address
  • Phone number
  • Selected service

c. Give feedback

If you have received an invitation for giving feedback from one of our clients and you decide to give such feedback, we collect and save the following data:

  • First name and last name
  • Email address
  • Provided feedback

4. HOW DO WE PROTECT YOUR DATA?

We have taken technical and organizational measures for ensuring that the data protection regulations will be respected by us, as well as by external service providers who work for us. Your data are saved on particularly protected servers located in Germany. Access to the same is only possible for authorized persons who are involved in the technical, financial or content aspects of the server and / or our services.

5. HOW DO WE PROCESS AND USE YOUR DATA?

We process and use the aforementioned data for the following purposes:

a. Use of the free 360°feedback tool:

We use your registration and feedback data for:

  • Creating your personal account
  • Preparation and delivery of your 360° feedback
  • Sending your feedback report
  • Sending reminders for further feedbacks to you if you have not objected to this function (Note: You can switch off the reminder function at any time with effect for the future by changing the reminder settings in your account or by informing us in written form (email or mail).

b. Use of the chargeable services

The additionally collected data are used for:

  • Completion of the payment process
  • Generation or delivery of the additionally ordered chargeable service(s) (Full Report or nomination and instruction of the selected coach)

c. Give feedback

If you have received an invitation for a feedback and you decide to provide that feedback, we use your data as follows:

  • Assignment of your feedback to the respective invitation
  • Evaluation and – except in the case of the supervisor’s feedback – anonymization of the feedback

Note: The third-party data provided by our clients will be saved and used exclusively for the purpose of sending an invitation to the feedback provider and – if the same decides to give feedback – for using the feedback in the respective 360 feedback report. No further usage of the data is intended.

6. DO WE PASS YOUR DATA TO THIRD PARTIES?

Insofar as we use external providers for fulfilling our contractual obligations and/or for handling of payments (e. g. payment service providers, external coaches), these third parties are provided with the personal data necessary for the respective service. The same are allowed to use the data exclusively for the purpose of the respective service. The respective service provider must observe the privacy policy. The extent of the transmitted data is restricted to the minimum required for the respective service at any time.

If you do not pay your chargeable service in due time, if a payment attempt fails or if an unauthorized reversal of the payment is effected, we reserve the right to involve a dept collection company and provide the same with the personal data necessary for collection of the debt. Furthermore, we only transfer personal data if and insofar as we are obligated to do so by legal provision or due to a court decision.

Apart from the above-mentioned cases, we only transfer your data to third parties with your explicit consent.

7. DECLARATION OF CONSENT

Optionally, you may have given explicit consent to the following declaration: 'I agree that DCD Service GmbH transfers my data (salutation, first name, last name, address, email address, phone number, type of report purchased from DCD Service GmbH, report) to ('partner') and that the partner may store and use this data to inform me via email, post and/or phone about its services and promotional offers. I can revoke my consent at any time, with effect for the future (by email to: info@feedback2you.com)'.

8. COOKIES

We use cookies. Cookies are small data records which are generated when a website is accessed and are saved on the computer of the respective user. With the help of cookies, the web server is able to retrieve user specific information, which serves for making the use of the website easier and more comfortable for the user, or to enable certain functions at all. You can set your browser such that all cookies are declined or such that you have to confirm that you want to accept a certain cookie. If you opt against cookies in general, it might be possible that you cannot use certain functions of the website at all. The help function in the menu tab of most web browsers explains how you can prevent your browser from accepting new cookies, how your browser informs you about new cookies or even how you can turn off all received cookies.

9. RIGHT OF ACCESS

You have the right to get information about the data recorded by us regarding your person free of charge as well as the right that we correct, delete or block your data. In this case, please refer to: privacy@feedback2you.de.

10. MODIFICATION / DELETION OF YOUR STORED DATA

a. Customer data

When your contract with the DCD Service GmbH has been fulfilled, we are going to delete the feedback report and the payment data after an appropriate period of time. Your customer account will remain active in order to make it easier for you to start a new feedback, unless you have explicitly requested deletion of the same. Please send such a request to privacy@feedback2you.de

As long as your customer account exists, you are able to change or update your data (except the Login) yourself in your customer account at any time.

b. Feedback provider data

If we have received third-party data from our clients for generating feedback invitations, you as the concerned user may object to the use of your data at any time. Please send such a request to privacy@feedback2you.de. We will delete the respective data immediately.

c. General

We reserve the right to solely block personal data, i.e. to not (yet) delete the same when and as long as a legal regulation for keeping such data exists and/or we are obligated to keep such data due to accounting or invoicing reasons. We will only use these data for the mentioned purposes and save them no longer than the period of time stipulated by the law. After that, these data will be deleted as well.

11. LINKS TO OTHER WEBSITES

Our website may contain links to other websites. We have no influence on the providers of such websites in matters of privacy policy. Please inform yourself on their websites about the respective privacy policy.

12. CONTACT FOR PRIVACY POLICY MATTERS

In case of questions concerning our privacy policy, please refer to us via email under privacy@feedback2you.de

13. SUBJECT TO CHANGE

We reserve the right to modify this privacy policy statement at any time under observance of the legal provisions

(Version from May 25th, 2018)